Privacy Policy
At Spirit Casino, we are committed to protecting your personal data and ensuring that you have control over how it is used. This privacy policy explains what information we collect about you, why we collect it, and how we use it.
Information We Collect
We collect various types of information from you when you register on our website or mobile app, make a deposit, play games, contact customer support, or participate in promotions. The types of information we collect include:
- Personal details: name, date of birth, address, and phone number
- Login credentials: username, password, and email address
- Payment details: credit/debit card numbers, bank account information, and e-wallet IDs
- Game-related data: game history, bets, wins/losses, and player preferences
- Technical data: device type, browser type, operating system, and IP address
Why We Collect Information
We collect this information to:
- Process transactions and deposits
- Verify your identity and age
- Provide customer support and respond to inquiries
- Improve our games and services based on user feedback and game history
- Send marketing materials and promotional offers via email or SMS
- Enhance the security of our website and mobile app
How We Use Information
We use the information we collect in accordance with applicable laws and regulations. We do not share your personal data with third parties unless:
- Required by law, such as to prevent money laundering or terrorist financing
- Necessary for the performance of a contract between you and us (e.g., processing deposits)
- Needed to protect our legitimate interests or those of other users
Data Sharing
We may share your information with our affiliates, business partners, or service providers, including:
- Payment processors and e-wallet operators
- Game developers and providers
- Marketing and advertising agencies
- Customer support and complaint resolution services
Cookies and Similar Technologies
Our website uses cookies and other similar technologies to improve user experience, enhance security, and track game performance. These technologies may collect information about your browsing habits, preferences, and behavior on our site.
Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion of inaccurate or unnecessary data
- Object to direct marketing communications
- Withdraw consent for specific purposes
To exercise these rights, please contact our customer support team.
Security Measures
We implement various security measures to protect your information, including:
- SSL encryption (TLS 1.3) on all web pages
- Regular software updates and patches
- Firewalls and intrusion detection systems
- Secure storage of sensitive data
Changes to Our Privacy Policy
We may update this privacy policy from time to time to reflect changes in our business practices or applicable laws. We will notify you of any significant changes via email or on our website.
Contact Us
If you have questions about our privacy policy, please contact our customer support team.